In the late 90s, Sabesp innovated the utilities market with the creation of TACE (External Sales Service Technician – Técnico em Atendimento Comercial Externo) allowing bills to be delivered during the reading time. TACE brought many benefits, but the fact that information is obtained once a month allows reactive responses to possible irregularities and an increase in water consumption.
Searching for improvement and innovation, the Metropolitan Board of Directors established in 2018 a pilot project tracking the daily water consumption of 500 customers using low cost water networks geared towards IoT.
Read at length at: AESABESP: https://www.aesabesp.org.br/2019/03/29/diretoria-metropolitana-da-sabesp-inova-com-iot/
